An individual proclaiming getting some time Warner Cable professional is actually spilling keys on Reddit.
Time Warner Cable, the second-largest provider of TV and online sites in america, assured mineral that it must be considering the listings. “We’re not able to check out if the people is actually an up-to-date or former personnel,” a spokesman said.
Reddit user cableguy_the established an “Ask myself such a thing” (AMA) bond, submitting photographs of his or her ID banner and consistent as purported evidence of his job. His solutions to the concerns can be found in are really candid. The following are some highlights (typos saved).
On Comcast’s pending exchange of your time Warner line:
You want the merger due to the fact current crowd in control could be the most severe recently record. A number of people getting discharged from difficult measurements. Every strength continues directed at customer service reps and stripped from the individuals that truly check out the residences and mend challenges . It’s chaos and the providers will be run like crap IMHO [in simple very humble viewpoint].
Regarding stress between technicians and escort service in fort collins customer support interpreter:
Yea customer service representatives and technicians are generally combating a conflict that no one considers. You loathe these people, these people hate people. These people inform clientele the problem is the tools once it rarely happens to be. We all inform subscribers to only dismiss exactly what man the phone states because it’s likely really good, he has got never wired a property, hung a drop or addressed line.
On what’s actually completely wrong with your association:
dont think 50percent of precisely what the representative in the mobile explains. Just schedule the techie. Permit him or her move. He’s done this previously. The representative simply advice devices. It’s almost NEVER the equipment leading to the problems.
On the mystery to obtaining much better allow:
Once a tech arrives ,ask for their supervisors number. Tell him it’s just not to burn him or her but to elevate an issue. He might dub his sup to make sure their fantastic but that will assist.
On what’s avoiding a lot quicker net download rates:
Actually, standard analogue cable tv. It does take awake sooo a lot data transfer . 1 channel per number vs connecting a number of frequencies to deliver 8 programming for a downstream and 4 for an upstream . Once we go 100percent electronic tv.. websites will receive faster. Furthermore obstruction. If you are living around a college it’s what lies ahead . Grandma would use their 15 meg for mail and browsing but younger Johnny college or university child blows in the data transfer useage in the region utilizing netflix and torrenting and video gaming. But the two spend exactly the same. IMHO what would hit this really is capping data and offering everybody uncapped fast.
On the reason splitting the cable link happens to be an awful idea:
Adding a splitter just to attenuate the indicator is really foolish all of us have action labeled as attenuators that this without adding unneeded splitter. However it is correct that excess sign is equally as awful as not enough we refer to as that distortion
On whether this Reddit AMA will definitely cost your their task:
I may feel discharged according to whom catches me. I would will also get a plus its so difficult to tell with all the ways the corporation is presently set up.
Regarding how Wi-Fi data become untrustworthy, and may getting vanquished by side and structure:
Sure most evident. Plaster rooms specifically.Solid material side, in a basements if the device goes in another flooring or vice versa. Wifi are a fickle creature.
In your “broken” cable modem:
Yea I hear this a ton. I would personally say in specific annum I’d claim 5percent with the modems I traded comprise truly defective. We all would a bunch of puppy and pony tv show and simply change they anyhow. The problem is generally not devices related. Modems either succeed or they don’t. Discover hence tiny in between. They’re easy accessories. We have show visitors utilizing this computer all functioning perfectly, next turn back to their own devices and anything travels to shit. The two continue to need another modem..Its insanity.